Terms and Conditions

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

2. Description of Service

DUQ is a platform that connects performers, hosts, and venues for karaoke and live performance events. Our Service includes:

• Event creation and management for hosts
• Performance queue management
• User registration and profile management
• Communication tools between performers and hosts
• Payment processing for events and services

3. User Accounts and Registration

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate and current
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian.

4. Acceptable Use Policy

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Harass, abuse, or harm other users
• Post or transmit inappropriate, offensive, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Service for any commercial purpose without our express written consent
• Interfere with or disrupt the Service or servers

5. Content and Intellectual Property

User Content: You retain ownership of any content you submit to our Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with the Service.

Our Content: The Service and its original content, features, and functionality are owned by DUQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Third-Party Content: Our Service may contain content from third parties. We are not responsible for the accuracy or reliability of such content.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

7. Marketing Communications

By opting into marketing communications, you consent to receive promotional emails, special offers, newsletters, and other marketing materials from DUQ and our affiliated vendors, partners, and service providers.

Types of Communications: Marketing communications may include:

• Promotional offers and discounts for DUQ services
• Newsletters and updates about new features
• Special event announcements and invitations
• Partner promotions and affiliate offers
• Product recommendations and service updates

Opt-Out Rights: You may unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your preferences in your account settings
• Contacting us directly to request removal

8. Payment Terms

Some features of our Service may require payment. You agree to pay all fees associated with your use of paid features.

Payment Processing: All payments are processed through third-party payment processors. We are not responsible for any issues with payment processing.

Refunds: Refund policies are determined by individual hosts and venues. We do not guarantee refunds for any services.

9. Disclaimers and Limitations of Liability

Service Availability: We strive to provide a reliable Service, but we do not guarantee that the Service will be uninterrupted or error-free.

Third-Party Services: Our Service may integrate with third-party services. We are not responsible for the availability or content of such services.

Limitation of Liability: To the maximum extent permitted by law, DUQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Maximum Liability: Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless DUQ and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DUQ operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

14. Entire Agreement

These Terms constitute the entire agreement between you and DUQ regarding the use of our Service, superseding any prior agreements between you and DUQ relating to your use of the Service.